What to Look for in an AC Repair Technician

Cooling
Repair

It’s time to get your shorts out of storage, the weather is absolutely heating up here in Lexington. Your AC is going to be in for a workout this season. If you haven’t already, it’s a good idea to have an AC repair professional selected and properly vetted before your AC has any issues surviving an incoming heatwave.

It would be nice if you could just pick the first number out of the phone book and be assured that they’ll do a good job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a sketchy repairman or the heat so the team at Kelley Mechanical has some warning signs to watch out for that let you know you may be dealing with an unreliable company.

1) Requesting Full Payment Ahead of Starting Work

A reputable company will provide you with an estimate before beginning any work. Any company demanding payment prior to starting work should be called into question. Another request of a shady company is asking for payment in cash. This could lead to problems down the road having your problem fixed properly or completely.

2) Quotes a Cost Before Inspection

A technician may have an inkling of what is going wrong with your air conditioner simply by speaking with you, but they won’t know for certain until they have actually inspected your system. Choose a company that will provide you with an estimate only following an inspection.

3) Refuses to Put it in Writing

If you’ve viewed even 5 minutes of a court show on TV, you know it doesn’t count unless it’s in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t trust them to complete the work. By getting a signed contract preceding the work you’re making certain that you and your contractor are on the same page and you’ll have no unexpected costs after work has been completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but the majority do. You can find out online and see if licenses are required in your area. If you are living in a state that requires licensing, by choosing a licensed company, you’re protecting yourself from a company that uses inexperienced workers. And any complaints or issues with the company you choose can be reported. If you come across a company that is operating without a license, there’s almost certainly a reason for that and you’ll want to stay away.

These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the Lexington area. The pros at Kelley Mechanical are ready to get the project done right and earn your trust. Give us a call at 859-209-3003 or set up an appointment up with us anytime using our online scheduler.

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