What You Need to Ask Before Hiring an AC Repair Company

Repair

At Kelley Mechanical, we know that choosing a company you can trust to do AC repair in Lexington is important. We understand how important it is to find a trustworthy company that does good work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A reliable company that provides AC repair should have a variety of references they’ll gladly offer you. Look at these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you give a written estimate? Make certain to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Kelley Mechanical a call at 859-209-3003. We’re happy to help! If you’re ready to schedule an AC repair, you can even use our handy online scheduler to make your appointment.

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