How to Choose an HVAC Contractor in Lexington

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No important decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to find a contractor that will listen to you and make sure they are meeting all your home comfort needs.

HVAC installation isn’t a project you want to attempt to DIY. You’ll need to find a contractor that is highly skilled in many areas. They will figure out your home’s load calculation, pull permits to ensure local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get inferior performance from your system.

The professionals at Kelley Mechanical have put together some questions to ask to guide you on your pursuit of finding your ideal HVAC contractor.

Do they have references or referrals?

When deciding to work with a company they should be able to give you a list of recent customers that can verify the quality of their work. Once you receive that you can call and find out about their recent HVAC projects, if they are satisfied with the results and if they would work with the company again in the future.

There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Searching a contractor on BBB will allow you to look through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the expertise of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will gladly provide you with referrals.

One other option is asking for the help of your friends on social media. These recommendations are given by people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors.

Are they NATE-certified?

If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.

Are they properly licensed and insured?

Just about every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.

When to ask these questions?

The best time to locate a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s running properly and get your yearly maintenance scheduled to keep it running properly.

A relationship built on trust and experience is important to us at Kelley Mechanical in Lexington. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 859-209-3003 or set up an appointment with us using our online scheduler.

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